1. Which two statements are true about the OSI and TCP/IP models? (Choose two.)
• The two bottom layers of the TCP/IP model make up the bottom layer of the OSI model.
• The TCP/IP model is a theoretical model and the OSI model is based on actual protocols.
• The OSI network layer is comparable to the Internet layer of the TCP/IP model.
• The TCP/IP model specifies protocols for the physical network interconnection.
• The TCP/IP model is based on four layers and the OSI model is based on seven layers.

2. To meet customer expectations, an ISP must guarantee a level of service that is based on what two factors? (Choose two.)
• accessibility
• adaptability
• availability
• reliability
• scalability

3. User1 is sending an e-mail to User2@cisco.com. What are two characteristics of the process of sending this data? (Choose two.)
• It utilizes TCP port 110.
• A TCP connection is established directly between the User1 and User2 client computers in order to send the e-mail message.
• It utilizes a store and forward process.
• The same application layer protocol is used to send the e-mail and retrieve it from the destination server.
• SMTP is used to send the e-mail message to the mail servers.

4. Refer to the exhibit. Host1 is in the process of setting up a TCP session with Host2. Host1 has sent a SYN message to begin session establishment. What happens next?
• Host1 sends an ACK message to Host2.
• Host1 sends a SYN message to Host2.
• Host1 sends a SYN-ACK message to Host2.
• Host2 sends an ACK message to Host1.
• Host2 sends a SYN message to Host1.
• Host2 sends a SYN-ACK message to Host1.

5. What are three characteristics of network reliability? (Choose three.)
• Redundant hardware provides enhanced reliability.
• Reliability is measured as a percent.
• Reliability is the responsibility of the ISP customers.
• Fault tolerance is a measure of reliability.
• The longer the MTBF, the greater the reliability.

6. Which two statements describe the FTP protocol? (Choose two.)
• It uses well-known port 23.
• The protocol interpreter is responsible for the data transfer function.
• In passive data connections, the FTP client initiates the transfer of data.
• It requires two connections between client and server.
• FTP servers open a well-known port on the client machine.

7. What is the function of the TCP three-way handshake?
• It enables the synchronization of port numbers between source and destination hosts.
• It immediately triggers the retransmission of lost data.
• It synchronizes both ends of a connection by allowing both sides to agree upon initial sequence numbers.
• It identifies the destination application on the receiving host.

8. What are three characteristics of HTTPS? (Choose three.)
• It uses a different client request-server response process than HTTP uses.
• It specifies additional rules for passing data between the application and data link layers.
• It supports authentication.
• It allows more simultaneous connections than HTTP allows.
• It encrypts packets with SSL.
• It requires additional server processing time.

9. Which DNS zone resolves an IP address to a qualified domain name?
• dynamic lookup
• forward lookup
• resolution lookup
• reverse lookup

10.

What type of update allows client computers to register and update their resource records with a DNS server whenever changes occur?
• dynamic
• zone transfer
• local recursive query
• root domain query
• top-level domain query

11. Refer to the exhibit. Which two statements are true about this file? (Choose two.)
• If the gateway address changes, the file will be updated dynamically.
• The command ping fileserv will use IP address 172.16.5.10.
• If the ping www.cisco.com command is issued, the file will be checked for the Cisco web server IP address before DNS is queried.
• The file must be created by the user if it is to be used by a workstation.
• Name to IP address mappings are added to the file after they are received from DNS.

12. Which two tasks are the responsibility of the local DNS server? (Choose two.)
• maintaining a large number of cached DNS entries
• maintaining the ISP server
• mapping name-to-IP addresses for internal hosts
• forwarding name resolution requests to a caching-only server
• forwarding all name resolution requests to root servers on the Internet

13. What are three unique characteristics of UDP? (Choose three.)
• connection oriented
• full-duplex operation
• low overhead
• no flow control
• no error-recovery function
• reliable transmission

14. A manufacturing company is looking into subscribing to services from a new ISP. The company requires hosted world wide web, file transfer, and e-mail services. Which three protocols represent the key application services that are required by the company? (Choose three.)
• FTP
• HTTP
• ICMP
• PPP
• Telnet
• SMTP

15. Which two options correctly match protocol and well-known port number? (Choose two.)
• DNS - 25
• FTP - 110
• HTTP - 80
• POP3 - 25
• SMTP - 25

16. Within TCP, what combination makes up a socket pair?
• source port with destination port
• source IP address with destination port
• source IP address and destination IP address
• source IP address and port with a destination IP address and port

17. Which protocol is used to send e-mail, either from a client to a server or from a server to another server?
• SNMP
• FTP
• SMTP
• HTTPS

18. Refer to the exhibit. The PC is requesting HTTP data from the server. What is a valid representation of source and destination sockets for this request?
• Source - 192.168.1.17:80 ; Destination - 192.168.2.39:80
• Source - 192.168.1.17:80 ; Destination - 192.168.2.39:1045
• Source - 192.168.1.17:1045 ; Destination - 192.168.2.39:80
• Source - 192.168.1.17:1045 ; Destination - 192.168.2.39:1061

19. What type of DNS server is typically maintained by an ISP?
• caching-only
• root
• second-level
• top-level

20. A client is communicating with a server on a different segment of the network. How does the server determine what service is being requested by the client?
• The server will apply the default service configured in directory services.
• The server will use ARP to discover the appropriate service from the local router.
• The server will send a request to the client asking for the appropriate service.
• The server will determine the appropriate service from the destination port field.

21.

When a host is communicating with multiple applications on the same server at the same time, which of the following will have the same value for each session? (Choose two.)
• IP address
• MAC address
• session number
• sequence number